Our Value Proposition
Complementing the financial savings, we provide a solid and reliable technical support structure. Nashua has a state of the art Network Operations Centre (NOC) that pro-actively monitors customer lines and the core network. Parameters such as connectivity, capacity and latency are monitored 24/7/365.
Service delivery is key to ensure a high level of customer satisfaction at all times. This is achieved by operating an internationally recognised helpdesk system which enforces support processes and best practices. Issues are professionally dealt with by dedicated customer care personnel, who engage with customers to ensure that all issues are handled and resolved efficiently and effectively.
We strive to be at the forefront of technical innovation and Nashua’s technical personnel continually develop innovative new products and value added services to improve the value proposition for our clients.
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0800 060 063
082 450 6419